Forgotten password!

Hi

We bought a WD External hard drive to keep our files when we were swapping PC’s but bought a laptop instead. We’re going to get rid of the PC but I’ve completely forgotten the password for the hard drive when I plug it in! Is there any way of resetting the password?

I’m presuming here you’re talking about one of the USB drives like a My Passport?

If you enter the incorrect password a few times (I think 5 or 10, something like that) it should give you the opportunity to reset the drive back to factory default, which will remove the password. However it will also completely erase the drive and all the content on it.

There is no way to bypass or recover the password with the files intact, deliberately so for security reasons.