WD Community

Locked wd external

never used a password now the wd external is locked

About the only thing to try is a different PC or user account like the guest account. There is no reset  only the option to erase drive.

Joe

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.