Hi , I have a 2 TB WD My Passport external drive, here is the error I am getting "request failed due to a fatal device hardware error ".
There is no noise emitted from the drive, light flashes like normal
Here is a list of what I have done to date:
changed USB cables multiple times (no drive recognized)
plugged in to other computers (no drive recognized)
used CHKDSK and other command prompts, Admin level (the drive not recognized)
used partition recovery software (EaseUS, iCare, Minitool etc…)(only Minitool recognized a 0MB RAW drive, no recovery of partition or files)
Windows 10 Disk Management Console (drive recognized but all options greyed out, so the drive cannot be initialized or renamed)
Can I recover files or most importantly can I repair the drive?
I would appreciate any help, Thank you