I have a portable WD Passport which connects to my Windows 10 laptop via USB.
Lately however, it’s been having trouble. First, it started running real slowly. It would then bring up error messages whenever I tried to copy files over to the hard drive.
Now, whenever I even try to access my external hard drive, I get a message which says, “request failed due to a fatal device hardware error.”
This is starting to worry me, as I have 767GB of data on there. I have a lot of it backed up elsewhere, but not all of it.
Is there any way for me to at least access my drive so I can move the data over to the new one? Better yet, can I repair my drive? Whenever I go under “properties” and run an error check, it does not seem to be able to resolve anything.