I am having the following problem.
When I install the application without problems I start session asks me to accept the security certificate and that I do, but immediately the program returns me to ask and so infinitely. I am running windows 10.
Any idea what could it be?
What is “remotewd.com”? What “application” are you installing?
See the My Cloud User Manual (https://support.wdc.com/product.aspx?ID=904) or see the My Cloud Learning Center (http://learn.mycloud.com/) for more information on how to configure the My Cloud for remote access and how to access a remote My Cloud including the official WD apps/software used for remote access. Or one can use the MyCloud.com web portal (http://files.mycloud.com/login.php) for remote access to their My Cloud device.
For local network access to a My Cloud one can use Windows File Manager or Mac Finder. The My Cloud User Manual has more information on how to access a My Cloud on the local network.
keep forwarding me to remotewd and can’t connect to my mapped drives or nad directly 
