WD Community

Red X when making remote cloud users

Not sure why this happens, it registers new cloud remote users but i get a red x on the code.  any suggestions???

cloud access works for now with these codes but it sometimes gives me “user does not have permission (403)” error.

Those appear to be codes which have expired.

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.