A few days ago my device (My Cloud 4TB) became unavailable and the red led is constantly flashing.
Tried to power off for a while and plug back in but it is the same.
Dashboard not available. Goes to the Safe Mode page and tells me that the firmware is corrupted and to manually load a new one. It does not tell me what the current firmware version is though.
Downloaded the right firmware and tried to upload - the spinner shows up but no progress at all. Browser debugger shows a 404 error saying that the called method does not exist.
Read many posts about this, most were 3-4 years old and about My Cloud EX2 and not about My Cloud, and tried this from different browsers, devices, and computers, With and without debug options as some posts suggested. All the same. The Spinner comes up but the firmware will not upload.
Does anyone have any suggestion or trick for reapplying the firmware? maybe from a USB drive? or can I fudge the safe mode HTML page and call a different method for uploading the firmware?
Is there a solution to this problem?