WD Community

Public share a folder not accessable

H,
Running PR4100 with 4 x 3TB
I have set up a folder ‘Public’, it is public and most folders in that area are open for me to access. Somehow I have a ‘Public/Shared Music’ folder which I can’t access.


How has it happened and how do I sort it back to public?
Any ideas, please?

Hi @Princy557,

Please refer to the below link to check My Cloud OS 5: Change Windows Samba (SMB) Protocol Version:

Please refer to the below link to check How to Enable SMB 1.0/CIFS File Sharing Support on Windows 10:

Why would you want to enable SMB 1.0 when it is a security risk? Is WD telling us to against Windows 10 advice? Or would it be OK on a Private network defined by Windows 10?
Thanks
Chris

I too have seen this “auto” folder creation for Shared Music. You can’t connect to it via Windows.

However, you can see this folder in the MyCloud app and from there you can delete it.

I’ve had to do this twice now. Whenever there’s a OS update this Shared Music folder recreates itself and I have to delete it again.

1 Like

Whenever someone posts about ransomeware… . . .it’s usually associated with a “public” folder.

Best to avoid “public” shares.

Jus wanted to say a quick thanks for this (i know its a rlly old post) but you wouldn’t believe how many times this has caused me a MASSIVE headache tha i just couldn’t figure out! (turns out to be a really easy fix!) So THANK YOU!

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.