Problems setting up user folders

Legacy Products My Cloud OS 3
1

I’m having some problems setting up my user folders and i can’t seem to find out what’s wrong.

Here are my problems:

  • I can’t make a userfolder for myself with the email i used to make the admin account?

  • I have 3 user folders, Public folder, A folder, B folder. But when logged in as Admin and as User B, i cannot se Folder A in the list.

I’ve checked with the manual and the helpdesk but i cannot seem to se what i’ve done wrong, so your help would be much appreciated.

2

Are you creating new shares using the Dashboard? Open it and create a new share under Shares.

3

I’m using the Manage users under settings…

4

Managing users under settings? Normally one manages the My Cloud users via the WD My Cloud Dashboard under the User page. From that page one can manage which Private Shares that User can access. Here is an example of the User page from the My Cloud v4.x User Manual.

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5

An image of what you are looking at and using would help.

I have two users on my My Cloud, my daughter and myself.

I have five shares, “Shares are content storage areas—like folders.”, this is quoted from the Dashboard under About Shares. They are, Public, Catherine, TimeMachineBackup, Horace and SmartWare.

1 Like
6

Thank you all for your help it works now.
I wasen’t using the Dashboard and that was the error. :slight_smile: