Problem wits USB drive WD elements 1TB

WD Legacy Products WD TV Live & Live Plus
1

I have a new WDTV Live. The problem is that my new USB drive (WD Elements 1TB) is not working with  WDTV Live. It works fine with other computers and with a MediaHub. I tried the solutions from other similar posts but nothing works.

WDTV Live is working fine with a Seagate 1.5 TB USB drive.

The Elements drive works fine with my old WDTV HD.

WDTV Live has the latest WD firmware.

Any suggestion?

Thank you!

2

So you reformatted the drive already?

3

No. I didn’t try this. I didn’t believe to be necessary on a new drive. You think is this really necessary?

4

Someone else here posted some info that their elements drive was formatted wrongly when first bought – I’m an old man and I don’t remember the details but you might try a forum search.  Anyway, reformatting did solve his problem so it’s worth a try for you (just do a complete reformat – not a “quick format”).

5

Thanks a lot. I’ll try this tomorrow (it is quit late here). Maybe works for me too. Anyway I’m out of ideas.

6

It’s amazing what happens when you punch one word, “Elements” into the WDTV knowledgebase…

Look what pops out!

http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=5482&p_created=1277157795&p_sid=8d632h9k&p_accessibility=0&p_redirect=&p_srch=1&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NSw1JnBfcHJvZHM9MjA4LDMzMyZwX2NhdHM9JnBfcHY9Mi4zMzMmcF9jdj0mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1lbGVtZW50cw!!&p_li=&p_topview=1

7

I am formatting right now. It’s going to take some time. Anyway my HDD IS (WAS) WORKING with another WDTV HD.

8

I think the HDD is the problem. I tried to format it two times and I get same message “Windows could not complete …” after about 40% of formatting. So Probably I have to change the HDD. I hope I can do it as HDD was bought from Germany and now I am in Romania.

Thanks everybody for your help.

All the best

george

9

mkelley wrote:

Someone else here posted some info that their elements drive was formatted wrongly when first bought – I’m an old man and I don’t remember the details but you might try a forum search.  Anyway, reformatting did solve his problem so it’s worth a try for you (just do a complete reformat – not a “quick format”).

Yup, that was me!  Here is the original post: http://community.wdc.com/t5/Firmware/Pre-release-1-03-22-and-WDElements-1-5TB/td-p/28053

10

Yes I am doing a complete format (in fact is the third time I am trying, firs to attempts were stopped by some error). It started 5 hours ago and is at about 45%. I hope it will go to the end  this time.

11

5 hours?  Wow!  I bought 2 WD Elements 1.5TB drives.  Both drives, out of the box, weren’t recognized by the Live.  The first drive I repartitioned it to a single NTFS partition.  I hadn’t tried a reformat on the drive, but the Live recognized it without a problem.  I’m assuming the partitioning software I used reformated it for me.  The second drive I bought, I just reformatted it.  It certainly didn’t take 5 hours, this I know.  It may be that your drive is defective, in which case it would probably be more efficient to exchange it.

12

You’re probably right, but a low-level format can take several hours, particularly if it has bad sectors it has to mark, so it’s possible that’s what’s going on here.

It’s *possible* he’ll get through all right (if this is a new drive he should return it, but if it’s an old drive it might be worth the effort)

13

Doing a full format on a large drive can take 8 hours.  What could have been done quickly was delete the partition, and repartition and quick format the drive.

14

Exactly bill_s!  That’s what I did, and my WDElements 1.5TB drive works excellent with the Live.  Great advice!

15

OK.The drive was the problem. WD replaced it and the new one is woking fine.

all the best everybody,

george

16

TonyPh12345 wrote:

It’s amazing what happens when you punch one word, “Elements” into the WDTV knowledgebase…

 

Look what pops out!

 

http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=5482&p_created=1277157795&p_sid=8d632h9k&p_accessibility=0&p_redirect=&p_srch=1&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NSw1JnBfcHJvZHM9MjA4LDMzMyZwX2NhdHM9JnBfcHY9Mi4zMzMmcF9jdj0mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1lbGVtZW50cw!!&p_li=&p_topview=1

 

 

LMFAO