Hi there,
When I try to connect my 4TB WD My Book to my Windows PC nothing is happening. There is no password and no lock installed on this external hard drive.
All my data is safe on another hard drive so any subjection from anyone who can help will be welcome.
Thank you!
Hi @JeromePlaisance,
Please refer to the following articles for accessing the Disk Management in Windows and Disk Utility on macOS:
Title: How to access Disk Management in Windows
Link: Access and Use Disk Management Tools on Windows
Title: How to access Disk Utility on macOS
Link: How to Access and Use the macOS Disk Utility
Please refer to the below link to troubleshoot the issue:
Title: Windows or macOS Cannot Find My Drive
Link: Cannot Find My WD Drive on Windows or macOS
Please test the health of your drive using the Western Digital Drive utility:
Title: Setting up and using WD Drive Utilities
Link: How to Install and Use WD Security and WD Drive Utilities Features
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