My 8tb my book wont show up on my Mac. On the WD app on my computer it comes up but it says theres a password and I dont believe I ever made a password. When i try to erase the drive to reset it, it will start to erase the drive but it gets about 3/4 of the way and never goes further. Any helo would be appreciated
Hi @Crenoe,
Please refer to the following article for troubleshooting steps as the drive is not getting detected:
Title: Windows or macOS Cannot Find My Drive
Link: Cannot Find My WD Drive on Windows or macOS
