PR4100 How to show in "explorer" or "finder" outside of network?


I recently purchased and setup my PR4100. It works exactly as I want it to on my home network. I’m on a Mac, and in my “finder” I can simply click on the drive under network and the entire thing operates as a normal drive would, with folders, drag and drop, etc.

What I would like to do is have my staff able to utilize the drive in the same way outside of the home network. So lets say I have someone who lives 50 miles away, they are on their own home network, is there a way for them to access the drive in the same manner (going to finder or explorer on windows, and clicking on our network drive and utilizing it as a normal drive operates?) or is the only way that ‘outsiders’ can access the drive through the web interface?

I tried setting up FTP with the proper port forwarding and nothing seems to work on the other end. They seem limited to accessing the drive via the web browser interface, rather than having the drive on their explorer/finder.

Can anyone help with this?

See the dedicated subforum for your device. This subforum, My Cloud, generally discusses a different device that has fewer/features/options than the PR Series.

OS3 (v2.x firmware) My Cloud Pro Series

OS5 (v5.x firmware) My Cloud Pro Series

One should also see the My Cloud User Manual for their device to see if there are any remote access options that will allow one to access a remote multi bay My Cloud using Windows File Explorer or Mac Finder. On the single bay My Cloud (using the OS3 firmware) one is typically limited to using the web portal, the insecure FTP, or the WD My Cloud mobile apps for iOS and Android.

WD My Cloud Support: My Cloud PR4100

One could always bypass WD entirely and setup a VPN server on same network as the My Cloud. Properly configured VPN should allow remote clients to access the My Cloud as if they were on the same local network as the My Cloud. Some consumer routers include VPN server capability within the router’s administration interface. Or one can setup a VPN server using any number of free and paid programs lincluding the free OpenVPN and WireGuard.