WD Community

PR2100 NAS - Unable to add Eufy Security Cameras

I recently purchased a WD PR2100 NAS to record footage from my “eufy” security home security cameras approximately one month ago . I have been unable to follow the instructions as the is no security or similar selection panel to initiate the connection on any of my PC or Android MyCloud, or WD Smartware installed programs. The PC software does not have the same access or selection choice panel as the Android; I have to change between the PC & Tablet. The tablet provides more choices from the selection panel.

I initially made a post on WD Community detailing the exact instructions that I tried to follow. To this, I received a reply by someone who did not seem to honestly read my post as they detailed precisely the same instructions that I detailed provided in my initial post as the resolution of my problem.

I replied to this post once again stating that those instructions work as the instructions selections did not appear on my WD software. I also included screenshots of my panels, both PC & Android. To date, I have not received a reply.

*I hope someone on this site can assist me? Due to the lack of support from WD, at this time, I am not impressed with Western Digital or my WD PR2100.

PS

PS: I was only able to add two screenshots as I was restricted by WD. Other shoots are available

@PCS You have posted your topic in the My Cloud Home sub-forum. There may not be anyone who owns a My Cloud Home that can help you. You should go back to the WD Community and post under NAS for the device you own. See example image below.

Sorry! my WD is a Pro PR2100 not home. I have clicked on the incorrect button.

Phil

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.