Pr2100 and plex

Hi, I cannot get my plex to work on my pr2100. after installing and i click configure, i get an error message that says " This site can’t be reached refused to connect.". I’ve tried reinstalling it and doing a full factory reset. what am i missing?

There is a specific subforum for the OS5 Pro Series where users who are more familiar with the PR2100 may be able to assist.

OS5 My Cloud Pro Series

Generally one method of access is using a web browser and going to the this URL.



WD has some Knowledge Base Articles that may or may not be relevant to your issue.

My Cloud OS 5: Online User Guide and Solutions

MyCloud, My Passport Wireless: Best Practices while using Plex Media Server