Trying to install a 2TB passport to back up my computer.
It went through the installation, said it was successfully installed, and gave 3 tabs
1 Back up files and WD backup
2 Set security
3 Drive utilities
If I select options 2 or 3 they work fine.
If I select Option 1 absolutely nothing happens
I manually ran the WD backup exe for Windows (Im on Windows 7 - yes some people still are!) from the Passport directory, which again seemed to install ok, and said ‘Click back up files to set up your first back up’, which I did…but that just took me to a second screen to select storage device or cloud service BUT it just says ‘NO back up targets found’, RESCAN, but even pressing rescan it can’t find anything and just comes back to the same statement.
Please can someone tell me what I’m doing wrong?
I found a partial post on here from ages ago, with possibly the same problem, but the solution wasn’t posted.
can anyone help please? I’ve emailed WD support and had no reply in 2 days.
I don’t know if I should take it back to the shop faulty???