OS5 change of email address

My Cloud OS 5 Personal & Network Attached Storage My Cloud Pro Series
1

hi i am needing to change my email address linked to my OS5 my Cloud due to my email being compromised i still have access to the old email but now moved to a new email and would like to change it on my cloud OS5 that’s linked to my PR2100 i have looked everywhere online and only way i can see it reaching out to WD direct can anyone confirm the best way to reach out as cant seen to find best contact for them to do this

thanks Baz

2

Hi @baz2024uk ,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting: