Not seeing all my files when I connect via web access

In directories that have many sub-folders I am not seeing the full list when connecting over the web via a PC. On my iPhone using the app the full list is visible. I thought it might be a browser issue but I have tried both Firefox and Edge. Any suggestions?

Hi,

You could refer to the following link: https://support-en.wd.com/app/answers/detail/a_id/25247