First off sorry for rant I’ve tried to be positive but this is just beyond a joke…
I realise now that no new firmware is coming for the Play which I’ve learnt to deal with… I’ve also learnt to deal with the fact the Play is temperamental with crashes and lock ups… I’ve also learnt to deal with the fact half my ripped blu-rays do not play unless I try to encode them again (one blu-ray took 3 attempts before the Play was happy). I’ve also learnt to deal with the fact as we are getting no new firmware we are not getting any new streaming apps so no 4od or any other service.
However the things that I cannot live with:
The continuous network drops on the device (as I’ve seen many others complain about e.g. the user Tveritin http://community.wd.com/t5/WD-TV-Play-Discussions/network-lost/td-p/691037 as well as other posts). I’m a fully qualified IT & Network Technician so it’s not my hardware or any other factor except this device… I’ve tried wireless, wired, static IP, DHCP, DHCP from Server 2008, Server 2012, my Cisco device, my Virgin Hub, everything possible! In fact the time I’ve lost to this is crazy.
The Netflix application is unstable and may even be the cause of the internet drops as it seems much (not fully) but much more stable when streaming across DLNA…
WD Remote app on iPhone running IOS 7.1 doesn’t seem to work whatsoever, it just doesn’t detect the Play, again played around with this for an age but then figured the reason half the reviews on App store are only one star is quite conclusive.
It’s really quite upsetting that a device with such potential is let down due to WD’s uncaring attitude, all they need to do is run some testing, perform some debugging on the problems mentioned over and over again on this forum then release a new and (dare I say) final complete firmware for which they would have a much happier user base. Maybe even restore some faith in their customers.