Not able to drag and drop

just got wd elements and it should be performated for the MacBook and I should be able to drag and drop files. trying to move photos but when you hover over the elements drive it will not accept the files. do I need to download software as well? does not say I need to but can’t use the drive

Hi,

You could refer to the following link: https://support-en.wd.com/app/answers/detail/a_id/8200