Today I got a prompt to upgrade my firmware, but no text is displayed. I don’t want to blindly click “Next” since i have no idea what is being displayed. Product Number: WDBCTL0020HWT-10 Current Firmware: 2.41.116 New Firmware: 5.11.112 Tried on Windows and Linux, tried 3 different machines, and…

Ok, @nickhutch - here’s what I did: Went back to Settings, Firmware Upgrade, and upgraded it again, as there was an additional upgrade, like yours (Current Firmware: 2.41.116 → New Firmware: 5.11.112); I couldn’t see the text on each screen, but I just risked and kept hitting the bottom right butto…

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No text displayed in upgrade firmware dialogs

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jjswin March 23, 2021, 10:06am 3

I’m having the exact same issue. Can’t see enough to upgrade safely.