I’ve owned a WD TV Live Plus for a number of years, and have never been able to get subtitles/captions to display (the menu always indicates there are none). I read
wd-tv-live-subtitle-issues/3254, but didn’t find a solution. Thanks, in advance, for any advice.
I’m currently attempting to play an mp4 file with external captions. The user’s manual indicates on page 47:
Selecting Subtitles … Use this option to view subtitles during video playback. Make sure the subtitle files are located in the same folder as the current video, and that it has the same filename as the video file.
Note: Subtitle files (specific types that are supported) need to have the exact same file name as the media they are playing (the extensions will be different) and need to be located in the same folder as the video file.
and on page 143:
MediaInfo supports the following formats … Subtitles - SRT …
I realize that’s not quite the same as specifying that the unit will decode SRT files, but just to be sure, I tried it with all the files in the same (top-level) directory: fille_du_regiment.mp4, which plays video and audio perfectly; fille_du_regiment.srt, which is a subrip text subtitle file; and fille_du_regiment.vtt, which is a webvtt file (see mediainfo results below). Both subtitle files are English language. The webvtt file is shows subtitles when played on an HTML5 player; the srt file is converted from the webvtt using …
ffmpeg -i fille_du_regiment.vtt -c:s subrip fille_du_regiment.srt
… and appears to be good by inspection.
Even with two different types of subtitle info, the box still indicates no subtitles available. Any ideas how to proceed?
ls -l file_du_regiment.*
-rwxrwxrwx 1 root root 3866478371 Mar 20 20:53 fille_du_regiment.mp4
-rwxrwxrwx 1 root root 60349 Mar 20 23:12 fille_du_regiment.srt
-rwxrwxrwx 1 root root 54427 Mar 20 20:53 fille_du_regiment.vtt
Format : WebVTT
Format : SubRip
The About screen shows:
Firmware version: 1.06.42_B
Part number: WDBABX0000NBK