Hi there. I bought a WD Elements Play here in Germany and I am nearly perfectly satisfied. There are still some things that do not fit: First, and I think thats a real bug, when I try to switch to a second audio channel in an avi (both channels mp3) the sound stops. There is no sound, but I know the second audio channel is there. When switching back, there is still no sound. I think thats a real fat bug. 
Second, I would like to have an option to disable preview in list-mode and have a wider area for showing the filenames instead. I donāt like the preview, some information on the files are ok, but no previews. Third, I would like to have an option or somehow the ability to view more information about the files (framerate, resolution etc.) Beyond these points I am a satisfied customer. 
Regards, Mnemonic
Have you updated to the latest firmware avilable?
Also, you can post your Ideas in the āIdeas Labsā this way the WD Staff will review them for possible implementation.
