MCHome Duo was advertised for users with little knowledge about NAS Servers and so on. I found it quite difficult to get the most out of my MCH Duo, and I consider myself not a beginner.
The online support is not very transparant. The knowledge based documents are very difficult to find. The WD Staff that assist in the MCH community, do not give adaquate answers and do not respond anymore.
I use following apps to reach my MCH
- WD Discovery desktop app
- Mobile app
- Internet Browser App (latest version Firefox)
I use my MCH to
- backup fotos from android
- synchronise Desktop PC and MCH
- Windows 10 File History backup
Because no one can help me online I am hoping to receive support this way. Here are my questions/remarks as follows
Why can I not set up MCH connection type on my home PC to local? The home PC is connected via a 1000MB LAN to Router to MCH. My mobile phone via Wireless LAN has a local connection. My Laptop via Wireless LAN has also a local connection. My router is set up for UPnP and Fritzbox 7580 supports UPnP.
Why is KDD using all my bandwidth. When I logoff the Deskop App it goes back to normal…why?
Using the WIN10 file history backup, backing up to the MCH Public folder, 33GB only needed approx. 30mins. Syncing the same folders with MCH takes forever. Why?
When deinstalling the desktop app and re-installing the desktop app (hoping that the bandwidth would be better), does MCH make new library folders with “Fotos (1)” Music (1)" and so on? Why can´t MCH check that library folders already exist on the MCH?
I hope to get satisfactory support. Please help!