My cloud os 5 5.26119. Brand new out of box…
Set up 3 users the same exact way. 2 users work 1 get no associated nas. These are all family members and i set them up, rebooted nas unplugged waited 1 hour still same.
Try to delte the user so i could readd and get error 400 something went wrong checkbactive internet connection, but obviously have internet otherwise i couldnt talk to device. This is brand new and frustrating.
Honestly i cant be the only person with this issue