My Cloud EX2 Ultra

My cloud just suddenly stopped working - not visible on my network. I cant map it, I cant see it. I try to log into My cloud and the page returns “No Associated NAS”.

I made no changes to anything, this just happened???

Hi @crogers,

Please refer to the article: My Cloud OS 5: No Associated NAS Message: My Cloud OS 5: No Associated NAS Message

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:

It just magically appeared a day later. Which worries me about the products reliability and stability.

You might want to remove your contact info from this forum post. . .

. . . . .

Step one of all computer trouble shooting is “Reboot”. If it works - - - don’t worry further. There are too many things that can create “isolated incidents”

thank you.