NEW WD Blue HDD Faliure!

[Mohammed_Samir]

Hello WD community 

i am facing a problem with my New WD HDD

i have just bought a new BLUE WD 1TB HDD 2 months ago for my Dell Laptop N5521 (core i7 -8gb ram)

yesterday i heared a clicking noise and it was noticable → therefore i ran a SMART Test on the HDD by some tools including WD tool … SMART test gives an excellent health !!

However Clicking noise is really high → today i ran diagnostics on Hard disk and it fails in the short test while producing these noticable noise ( i have attached a links including Sound and Error code )

Noise Link :  http://www.4shared.com/music/jFGRyJNFba/HDD_NOISE.html?

Hard Disk Model ID:    WDC WD10JPVX-00JC3T0
Firmware Revision,01.01A01
Hard Disk Serial Number  : WD-[Deleted]
Total Size,953867 MB

  

[Hamlet]

Hello,

Take a look at these links. 

How to tell if the noise or sound the drive is making is normal

EIDE or Serial ATA drive makes a repeated clicking sound or noise

[Mohammed_Samir]

Well i tried all of these sound tests …

• Whining noise during drive spin-up     → Very high sound and its always doing this 

• Occasional clicks during data access    –>occasional but with very high noise ! 

• Hard clicks during a head park operation (shutdown or sleep mode)   → its normally for all hardisks .

My problem is while working on windows , i hear a sound which i put a link for it in the post , you can check it …

I tried to disconnect HDD and reconnect it again but invain …same noise 

Also now Smart is giving a current pending sector count =2  (Warning)   , and system health decreased somehow to 99% it was 100 % before 

[Hamlet]

Hello,

I recommend you contact WD Support in order to get your drive replaced.

Contact WD

You can also create a RMA online.

How to get an RMA, (Return Merchandise Authorization) or replace a defective product under warranty

[Mohammed_Samir]

Thanks Hamlet For ur response .

so you think that HDD is really Failing ? , i noticed also the Booting time has increased a a little bit , and rarelly i stuck(every thing freeze) while using windows .

M.S