New warehouse shipped wrong, lesser item

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1

I emailed WD, but wanted to share with community so they know new warehouse is still messing up & not professional.

Today I did not receive the correct hard drive. My order is for 10TB Red WD100EFAX but I received 8TB Red. UPS delivered today, but it was 8TB Red, and the serial number is different then the 10TB Red serial number that is shown on my RMA 87599999 Can you please ship the correct item, and how do you want me to send this one back to you? Please update me and confirm the process, and the new tracking number

wrong%20item%20received
wrong%20item%20received699×1440 149 KB

You can email me [REMOVED DUE TOP PRIVACY POLICY]

2

same here. just got a bogus package today. 16tb my cloud home duo not inside. just a bare bones 2tb black.

this mexico warehouse is horrible.

someone at wd contact me please

[REMOVED DUE TO PRIVACY POLICY]

3

You probably ought to delete that photo since the world can see your personal info…

5

Hi claudey,

Please check your Private Message.

6

Hi eternalsunshine,

Please check your Private Message.

8

Hi claudey,

I have sent a message. Please check your WD Community Message Inbox.

9

Hi eternalsunshine,

I have sent a message. Please check your WD Community Message Inbox.