I only stream local shared network media. The only difference I notice with this FW is a slightly faster connection to the network. A recent FLV file seems to take a really long time to open compared to avi / mkv, etc
OK. So Youtbe Leanback (what does that mean anyway?) is freezing/jumping/stuttering? I have exactly the same app on my Smasung E550 series tv and it does the same thing.
I’m guessing that it is a problem with the app. Also, someone asked why there are two YouTube apps on the WD box? Maybe because WD knows that htere is an issue and, at least the old one still works OK.
I ahve the problem with the dashborad repoprting and error finding the last data source wich is very annoying. PLease fix that.
There are two apps because one is the orginal WD app and the other is the official YouTube app which they call leanback. Its designed to be used with TV’s so it probably refers to you being able to lean back in your chair whilst watching the videos. I believe that WD had to use lean back but also retained the old app because some users preferred it. On the old WD live with the new firmware they only have lean back. It looks like YouTube have changed the way the app works recently and maybe that is causing the problems.
This is only a minor update to make sure things work for the companies they have agreement with and not much else.
I expect the core issues are still being ironed out since its highli unlikely they aren’t working on it with all the new devices poping up.
They likely want to polish the firmware to standout before relaiseing a major update.
I’ve recently started using my WD Live SMP again after a number of months.
I’m using it again because of the reason I originally got it and that’s for the HDMI-CEC function.
Here’s the current state from the POV of what matters to me:
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every time I reboot the network shares become disconnected and I need to delete them, clear the password info and re-connect them - new breakage, basic essential functionality, and AFAICS has been left broken for several versions now.
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the TV Shows filter was apparently broken by WD and later only partially fixed, the filter sorts episodes ok but fails to sort seasons correctly, shows with more than 10 seasons are a problem.
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there was apparently a problem with auto-scrapping, and the poor scrapping was one reason I stopped using the WD Live, which was apparently fixed. Now I see that TV Shows with more than 10 episodes are never automatically scrapped and must be manually done. I was left with more than 400 shows …
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lastly, an improvement, the Movie filter is something I wanted and it seems to work fine.
As a strong supporter of the WDTV Live Streamer, we now have 4 WDTV Live boxes in our house.
Respectfully, here are the problems we are currently experiencing.
With this new release I have had 5 new MKV files that will not play, but they play in WIndows Media Player on XP Pro. I use network share and all my other files, including my previous MKV files, still work fine. Actually I do have problems with one other file type. I recollect FLVs file all working at one time a long while back, but for a long time now none of them do, old or new.
My “Skip to” no longer works. Since the previous update and this update, when I enter the time to skip to, the most that happens is it will skip and freeze at the requested place, but it never starts. This is regardless of file type.
I’ve written about another problem which has not been fixed yet. I cannot change the “Screen Saver” to a local file. That used to work, but hasn’t now for a long time. I need to be able to swtich to a black JPG file when listening to audio at night while others sleep, and have not been able to for a long long time.
Thank You for your attention:
QuantumMystic wrote:
My “Skip to” no longer works. Since the previous update and this update, when I enter the time to skip to, the most that happens is it will skip and freeze at the requested place, but it never starts. This is regardless of file type.
Now that I think about it I saw that too, last night, the first time I tried to skip to a time.
Ian
QuantumMystic wrote:
I’ve written about another problem which has not been fixed yet. I cannot change the “Screen Saver” to a local file.
Can’t remember if I posted this as a reply to you already but this has never worked for me so far.
In this fix: Resolved issue with Windows PlayTo not playing MP4, 3GP and AACADTS files
Yes, I can PlayTo MP4 files now, but there is strange behavior with playTo images.
First image is displayed correctly. Second image flashes briefly and black screen.
Third image is displayed correctly. Fourth again briefly and so on only over one image is displayed correctly.
It is so with both Windows 7 (Media Player) and Windows Phone (Lumia 620).
If I send images from Windows phone to windows 7 all images are displayed correctly.
This behavior was also with previous firmware.
Any help?
Trying to roll back to previous firmware… I downloaded proper file 1.15 folder but when I try to do rollback, it tells me I am going to 3.something… Could the wrong files posibly be posted ?? what am I missing
rorkin wrote:
Trying to roll back to previous firmware… I downloaded proper file 1.15 folder but when I try to do rollback, it tells me I am going to 3.something… Could the wrong files posibly be posted ?? what am I missing
Thats OK the firmware has to fool the player to roll back. It will however install the correct firmware. You will find that the new firmware icon will pop up after the firmware is installed, ignore that.
I purchased mine yesterday, and followed the indication to update a new firmware … the F@#$ thing becomes unusable to the point I had to return it this morning!!. I changed the unit thinking it was a hardware problem, but reading this forum I realize it’s the firmware that makes the unit to:
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Netflix crash
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Does not turn-off the attached hard drive when the unit is off
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Make the remote control inoperative after 20 minutes of use
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The YouTube app loses audio.
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1080p MKV files stutter
WD media player it’s in paper the best product out there… when it works. Sorry WD but when I purchase something it has to work out of the box, is not cool tfor me to have to look at forums ways to fix this **bleep**.
1 Like
Administrator,
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Netflix crash
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Does not turn-off the attached hard drive when the unit is off
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The remote control becomes inoperative after 20 minutes of use, and I had to disconect the power cord in order to reset the box.
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The YouTube app loses audio.
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Problems playing 1080p MKV files
I will try to not update this box anymore and use the firmware 1.12 as recommended by other members of the community.
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It does when set to deep standby. Some HDDs even turn off themselves after 10 mins in regular standby
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Never happened with ANY model I owned
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1080p work just fine apart from the 24 FPS issue.
Teacflaws,
I left the WD attached all night to the HDD it did not turn off. I couldn’t find on the settings the option “deep standby” you mention.
I do have problem playing differents MKV 1080p files, they start fine but suddenly the image stop and the audio kept going. I think is the unit and not the files as I am able to watch them perfectly at my SONY BD player.
Good to hear you never had remote control problems with any of the models you own, maybe insted of igoing back to officedepot and ask for my money back, We can just exchange mine for one of yours 
Pd: while writing this, the unit froze up again and had to unplug it.
Update:
I am still unable to find the option for “deep standby”, but I did perform a factory reset, reinstall firmware, factory reset again. So far the problems are minimised; Hulu plus still iffy, but MKV 1080p movies are running fine. I will give it a try for a couple of days
In order to put the unit into standby you need to press the off button for at least 5 seconds.
You say that the unit keeps freezing up. Are you trying to do the same thing each time or is the unit freezing by trying to do many different things? Is the remote not working or is it the unit freezing up?
Just remember, this is a forum and not a WD help desk. Coming onto these forums and bagging the product and then having a go at someone who is trying to help you will not get you too far.
PGRated,
Thanks!
The remote control problem was corrected when I performed a factory reset, reinstalled the firmware, and factory reset again. I did that following an advice from another user and not from WD customer service representative who advice me to return the unit (2nd one) as defective. The unit got completely freeze at the menu dashboard with message “complying media library” I disable the option of media library from the settings, and the unit works fine again.
I sincerely apologize for my lack of style as I can see gives the impression I was trying to have a go with someone that just was trying to help me, it was not my intention, I was just frustrated with the situation of purchasing a new item, exchanged it thinking it was a defective hardware, had to call a customer service line two times, and research online for 3 days in order to watch a movie. I do appreciate all advices here I found this forum really helpful and the unit is working great as a 3rd generation media player should be in the first place coming out of the box. Again thanks to all of you guys for being supportive with this angry novice.
My problem is simple,
After upgrading to 1.16.13 i still have blank screen regularly (every few seconds to 5 minutes) when playing a mkv from a usb drive.
Is the player connected via HDMI? What happens when you
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connect via composite
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switch cables
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play from another USB drive?
I already have a thread dedicated to my problem, but just to keep track of it: http://community.wd.com/t5/WD-TV-Live-SMP-Discussions/Rolling-back-the-firmware/td-p/583720/page/2
- Cannot play MKV from my NAS via wifi (even after rollback to previous FW).
- These are MKVs that worked fine prior to the update
- MKVs work fine when being played through USB.
