I just updated my SECOND WDTV Live Plus device over the internet. When the update was complete and the system rebooted to complete the installation I allowed it to stabilize for about ten minutes, I then went directly to Network Shares and clicked on it but there was no response. I tried clicking on it again several more times and no response. I shut down the WD device using the remote and then turned it back on, again using the remote. When the system was back up I went once again to Network Shares and was able to access and play files on other computers on my LAN and on another WDTV Live Plus device that had and attached USB HD…no problems. KEEP READING!!!
From past experience I still wasn’t satisfied that the system was actually working reliably so I shut the WD down once again using the remote and restarted it with the remote. When the system was back up and stable I went directly to Network Shares and once again…NO ACCESS! I’d click on “Network Shares” and nothing would happen. So I tried the method I described in an earlier post just above…with the attached USB drive PROPERLY ejected and powered down I disconnected the power from the WDTV Live Plus for about eight to ten seconds than re-connected the power cord. When it came back up Network Shares were now accessible once again…now for the big test to see if that resolved the problem of the disappearing Network Shares. I shut the WD down WITH THE REMOTE in normal fashion and then powered it back on WITH THE REMOTE. When the system was back on I went to Network Shares and was delighted to find I was able to access everything once again…I accessed other computers and another WD device with an attached USB HD.
I have now shut the system down and restarted about a half dozen times, in NORMAL fashion with the remote, and ALL Network Shares REMAIN available after each reboot. I think this might be a solution for SOME people, give it a try, the COLD REBOOT (unplugging the power cord for about ten seconds AFTER the update then plugging it back in with the power OFF ANY ATTACHED USB HD!)seems to KICK the WD in the pants and force it back to a normal state that recognizes Network Shares…I’ve done this on TWO devices and it has worked on both of them. I have a third WDTV Live Plus which I’ll work on later today…if I have the time?..
I have tested MKV, AVI and MP4 files so far and they all seem to work for me.