New Firmware 2.10.302 Problem

When i upgrade new MyCloud Mirror 6Tb firmware, LED light fixed on RED color.

Please prepare a solution for this issue.



We have already passed this along to support.

Thank you for your feedback.

after update 2.10.302 two disk led always on blue even if in stand-by

why ??

Hello there,

With the latest firmware update to the My Cloud drive we have enhanced the reporting of error codes. LED behavior has changed to pulse blue when device goes on standby mode (Sleep mode) and also to show solid red LED when there is attention required (such as Ethernet cable not connected). We are in the process of creating a Knowledge Base Article to address this change and I will add it to this post as soon as it goes live. Sorry for any confusion.

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