Hello, newbie member here.
I have just bought a new 1 TB Western Digital My Passport (said to be compatible with Windows 7 and upwards) and plugged it into my Windows 7 machine via the USB 3.0 port. Installed the necessary software from the WD Software Offline Installers folder.
At some stage during the process, the following window popped up:
“Microsoft Windows:
You need to format the disk in drive F: before you can use it.
Do you want to format it?”
plus option buttons to format or cancel.
This seems totally wrong to me: from what I’ve read, I should only need to format the drive if I wanted to use it on a Mac, which I don’t, and if I format it I’ll presumably lose the installation files already on the drive? Or is it actually standard to format the drive, but the user manual doesn’t bother to tell me? I don’t want to format it and then find out that I’ve fouled everything up.
I attempted the initial backup (including a number of video files of an hour or more, if that makes any difference), but a red warning triangle has appeared next to “Last backup”, but no further information. Eventually set things up so that the WD symbol appears in the taskbar, and I can access notifications that way. I get “Some files failed to backup” and “Target missing”, but when I click on View in the hope of getting more information all it does is return me to the “Current backup plan” window - no more information. I swear WD My Passports get more and more impenetrable every time I buy one. I’m totally confused!
