so i bought this WD Elements 2TB online from Buy.com with usb cable compatble for both 2.0 and 3.0. when i hook it to my personal laptop which has windows 7 professional as OS (byt the way its 2 year old laptop). as soon as i hook it up i get a little icon on right side conrner of my laptop saying driver installed successfully but not recognized as i dont see it under my Computer where all the drives will be shown and when i go to disk management i see it as unallocated and not able to format when i try to format it. but when i connect to my office desk top which has same OS as my laptop 1st time it asked me if i want to format which i did and its just works fine from then, so i thought it will be fine with my laptop as well but for my distress its same again. is it problem with my usb ports , if so then my other hard drive shouldnt be working right but they work just fine.
does anyone had the same issue , please help me out with sugesstions and advises as i m getting frustated with this.