Help, MyPassport hard drive quit backing up my iMac. I need help with recovery of data.
thanks
Patty Gutting
Need help with data recovery after MyPassport drive failure
Check here:
If your MyPassport drive has stopped backing up your iMac, start by connecting it directly and checking whether it shows up in Finder or Disk Utility. If it mounts, try opening it and copying any important files, then run Disk Utility’s First Aid to repair any minor issues. If it won’t mount, the file system is likely damaged, and recovery software such as Stellar Data Recovery, Disk Drill, or Data Rescue can scan the drive and restore your files to another device. If the drive is clicking or repeatedly disconnecting, stop using it right away, as this points to a mechanical problem that only a data recovery lab can handle.
