I would be grateful for some help.
I have a WD My Passport for Mac 1GB external hard drive.
The drive has been connected to my iMac for the past few months… when I tried to access a file this evening, all the folders were there but all the files were missing. There was a message saying the disk hadn’t been ejected properly - but I didn’t take the USB cable out!
I have tried taking the USB cable out and putting it back in, but the drive doesn’t show on my iMac. (Also tried it on my Mac mini, but no joy.) I got another message saying: “The disk you inserted was not readable by this computer.”
I have it connected to my iMac just now and there is a steady white light on the drive and it’s making a noise. It is also currently showing up in Disk Utility and WD Drive Utilities - passed the WD status check but failed the scans.
Can anyone please advise what I can do to access my files?
I’m running the latest version of El Capitan - 10.11.4.