Hello there,
I have a MyPassport 1TB which got a lot of data. I have been connecting it to my TV to watch saved videos. During a video playback, a message appeared saying “Loading” and the video won’t play.I tried to reconnect the USB interface cable to the TV. I get a message that the USB device has a problem.
Then, I connected it to my laptop (Win7). It is detected but won’t show up under disk drives. When I go to Disk Management, it says the disk is not initialized.
Any help is much appreciated.
Thank you.