I have a My Passport Utra 1TB drive I have been using for 6 months now. Five days ago, I was deleting some files from it and the process seemed to hang. Them I heard the sound of a usb device disconnecting. From then on my device didn’t appear in This PC again ( I use win 10). I tried everything from restarting my laptop to uninstalling the device driver to updating the hard drive firmware. Nothing worked. It shows in my devices and printers; It shows in device manager; It also shows in disk management but is unable to initialize and is not even showing properly in in disk management, It shows as a drive with the whole 931.45GB unallocated. I can’t create a new volume, I can’t delete volume on old versions of windows. I can’t erase drive from WD drive utilities. I tried to use GetDataBack and EaseUS to retrieve my data, the two applications ran deep scans for several hours after bringing up countless errors only to say 0 files found. What do I do please?? Can my hard drive go back to being normal again? Or will I have to format it? If I have to format it, how please?? Can I still retrieve my data?