MyCloudUltraEX2 all 3 lights red

I accidentally dislodged the power cable on my NAS.

During boot the power light flashes blue and the drive lights are solid but when it finishes rebooting, all 3 LEDs are now solid red and it can’t be accessed via network. Am I boned?

Welcome to the community @100100x02!

Checkout the knowledge base article on Solid Red:


Thanks, but that very specifically doesn’t cover the Ultra

Even a 40 second reset does nothing

Sounds like it might be time to reach out to WD directly…