Just changed routers. Desktop had no problem connecting to NAS but iPad and iPhone say Mycloud is offline when I try to use MyCloud app so I can’t access Mycloud files.
Hi @TGB3410,
How to Resolve My Cloud OS 5 Device Offline Message:How to Resolve My Cloud OS 5 Device Offline Message
Please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask
