Cannot access the device on My cloud app as well as over the internet in os5.mycloud.com
The message shows device is offline. But I can acces the device through Wifi in Local area Network
Hi @Kalpz,
please refer to the article How to Resolve My Cloud OS 5 Device Offline Message:
Please contact the WD Technical Support team for best assistance and troubleshooting:https://support-en.wd.com/app/ask
Tried almost all the steps. Issue still not resolved
