Correct the v2.x firmware apparently doesn’t have the ability to schedule a backup. See this earlier thread where it has been previously discussed:
https://community.wd.com/t/scheduled-backup-not-allowed-on-usb-device/152536
Feel free to voice your complaint about this missing option in the following thread in the Cloud Ideas subforum:
https://community.wd.com/t/schedule-queue-usb-backups/96993
The Backup or Safepoint not indicating “complete” is another complaint some (including myself with the v4.x firmware) have experienced with the latest firmware. Sometimes running an update after the Backup/Safepoint finishes is one way to get the My Cloud to indicate the backup or update has been completed.
Others have tinkered and come up with ways to backup the My CLoud without using the Backup or Safepoint option from the Dashboard, see the following thread:
https://community.wd.com/t/happy-accident-includes-an-alternative-to-safepoint/96152
