I have a MyCloud v04.05.00-315 where I run out of space (0 KB left). Now, I cannot access the files on MyCloud anymore. I am able to list some folders and their content (sometimes a timeout will occur), but I cannot do any file operations, especially not delete files. I still have access to the dashboard, though.
I restarted MyCloud, tried Win10 and Ubuntu to access the files, and tried FTP and HTTP. I do not use SafePoints.
I am happy for any suggestions on how to solve this problem.
There seems to be a flaw in the MyCloud firmware design that allows it to run out of disk space, which renders the operating system unusable. It’s possible that a 4-second reset will clear enough temporary swap space to allow you to regain access. I thought I’d seen previous reports of this problem, but I can’t find any with the obvious search strings…
If not, then you may have to resort to removing the disk from the enclosure, and recover the data, or make some space.