OK, been using 4TB My Cloud for several years for computer backups. Recently updated to Cloud OS 5, and all has been OK. But last night a backup failed (using NovaBACKUP Pro) because the cloud drive ran out of space. I got the “space less than 5%” email.
But now when I tried to access the could via Windows Explorer (Win 10 64), it just hangs … forever, have to reboot Windows. Have never used internet access. Power light is a steady red (probably because of low free space). I Can connect via Dashboard, which says 680 MB free, healthy disk etc. Did Quick Test and scan, all OK. I even did a restart from the dashboard - no joy.
So, I got impatient and turned off the power, and plugged it in again. OK, that was dumb … Now when I try to access from Windows all shares are gone. If I try the DIR command from a CMD box trying to access a share (wanted to delete some files) it says “The network name cannot be found.”
Dashboard also shows no shares.
Guessing my only recourse now is to format drive from the dashboard. Is there anything less drastic that can be done?
