Mycloud ex4 always system rebooting

Our Wd My Cloud Ex4 NAS device reboots the system continiously even we reset.

We need your assistance for the problem.

Thanks for your concerm.

Hi, when did this started happening? What version of the firmware where you running? Have you plugged the drive to a different power outlet? Have you connected power cord into the other power port?

hi my firmware my devices one power supply.devices is power
cord active run but system opnening five minutes run and system rebooting .
The motherboard can be a problem.
opening device resets itself.