I installed MyCloud on a system running windows 7 without problems. It shows in Windows Explorer (under Network) and can be used just as any other external drive.
I added a new user account, to be used from a desktop running win vista. Installed the software, got an error message saying I won’t be able to access files, browse etc.
The drive doesn’t show in Windows Explorer (or, to be precise, it shows, but double clicking it only opens the Dashboard in the web browser; IP 192.168.1.102). Through Windows Explorer the files on the drive cannot be accesed.
It does show under Computer Management (I include the image - apologies for the language, the os is not in english), where it both says there are no installed drivers from the device (on the General tab) and that there is one (on the Driver tab).
However, I can access the files through the WD My Cloud application (open, copy, manage files etc.) . I can also acces Dashboard with a browser.
Mapping the drive as described here http://wdc.custhelp.com/app/answers/detail/a_id/2676/session/L3RpbWUvMTQyODYxMDUzMS9zaWQvNENVVnVzam0%3D#win7 doesn’t work, as the above mentioned IP cannot be found.
Could anyone please help me fix this issue? I need My Cloud to be visible in Windows Explorer (because working through the My Cloud application is very clumpsy - I need to eg. save documents first on the desktop, then copy them to MyCloud, which rather defeats the reason why I bought it - having a central archive of all documents, which can be the default storage (not just backup archive) for all the documents created on any machine on the same office network.)
I’m rather inexperienced when it comes to dealing with networks, so please keep the answers simple.
Thanks in advance!