MYcloud and itunes

Hello- i need some help

I’ve just bought a WD Mycloud to free up some space on the pc hard drive. I’ve moved all my music onto the drive but now I want to access my music from itunes (all on the network, my wifi).

itunes can see the drive but when i click on it to load it it shows that it is loading then nothing happens. It is all connected through a bt homehub 4.

Going through windows explorer I can see everything on the drive but it is just itunes and windows media center which can’t see the music

Anyone got any ideas on how to make it work - this is annoying me so much I want to chuck it out of the window!

Thanks

James

Welcome to the community.Be sure that you have the latest firmware update installed. Follow the links below for more information. 

iTunes server and how it works on a WD Network drive 

After updating the firmware on a WD My Cloud Personal Cloud drive, iTunes is unable to access the Shared Libraries on the network device