I bought the above identified device inlate July and all was well until earlier.
Now it is not recognised by a Windows 7 PC or another using Windows 10 PC. Both PCs recognised the drive previously, so it is not a PC fault.
The WD DLGDIAG tool I have is unable to complete tests to diagnose the disk as well.
It returns the following:
Quick test on drive 2 did not complete!
Status code = 04 (Unknown failed test element), Failure Checkpoint = 96 (Unknown test) SMART self-test did not complete on drive 2!
Drive 1 is another WD device which functions perfectly. Can anyone advise?