My Passport has started to cause error on the computer that it is plugged into.
Blue screen of death and the computer reboots itself.
It doesn’t matter what computer or WIN OS version.
It only stored photos, so not sure how it could have caught a virus?
How can I bypass the connection to retrieve the data on the drive?
Thank you
Hi @rhambrock65
Have you checked our knowledge base articles?
(Support for Western Digital Hard Drives | Western Digital)
Have you opened a Support Case?
If not, contact Western Digital Technical Support for assistance.
(Contact Us | Western Digital)
