Orginally on Instal of my passport, all worked fine . Recently my OS7 totally crashed, was lucky to have info on the passport so PC guru could put it back. I have PC back now and went to hook up passport once again and it was showing something about the drive on the passport
Received several e mails for WD support , where to find software etc. Printed instructions on how correctly instal
After installing software etc , and doing reboot ’ BLUE SCREEN OF DEATH" AND pc logged off ? I unstalled all
related to WD and rebooted
Ran the WD files again passport only back up a “partial” and quit ? passport light BLINKING rapidly ? so I safely disconnected passport - more e mails to WD support now they won’t answer ?
Started PC today with passport Disconnected , all seemed normal for a few moments then BOOM , blue screen again with a warning about newly installed software
After PC started once again, went to Windows UNinstall screen [again] and UNinstalled all 3 WD files …
Don’t know what to do now ?? format ? or what . Would like to use the Passport but after dwnl’ding software and blue screens , skeptical