My Passport Ultra wont show up on my Macbook

Portable Drives My Passport
1

So basically my passport shows up on my iMac, and works perfectly normally, however does not seem to show up in any way on my Macbook air. Is this a formatting issue, or is this another problem.

My Passport is formatted to ExFAT.

As well the LED light is on when it is plugged in, and the fan is working.

2

Hi lucybenson,

You can follow the steps provided in below article to check My Passport Ultra in Macbook Air.